Contact Us

24/7 Support:

Clinically trained personnel are available 24 hours a day, 7 days a week. This includes holidays and weekends. Our after-hours clinicians can assist you with urgent questions.

Contacting the Pharmacy for Urgent Situations:

• In the case of a medical emergency, call 911.
• For urgent situations (clinical questions, suspected medication errors or concerns, or experiencing an adverse drug reaction) call the pharmacy and request to speak to the pharmacist.
  • If it is during business hours, a pharmacist will immediately assist you.
  • If it is after-hours, an answering service will receive the phone call on behalf of the pharmacy. A pharmacist will return your call within 1 hour.

Contacting the Pharmacy Team for Non-Urgent Situations:

• The pharmacy team can be reached by phone call, email, or text via RxLocal App.
  • If it is during business hours, a pharmacist will immediately assist you.
  • If it is after-hours, an answering service will receive the phone call on behalf of the pharmacy. The caller will be requested to call back the next business day.
• Email and text (through RxLocal App) should only be used for non-urgent situations.
  • A pharmacy team member will respond within 1 business day.

To Download the RXLOCAL App:

• Visit: https://www.rxlocal.com/patient-mobile-app OR
• Text the number 64890, type RXLOCAL, and send to receive a link to download the app.